Understanding Subsidies

Please be advised that neither state nor federal government representatives will ever initiate a phone call to verify your Social Security number or bank account information. Additionally, they will not contact you regarding any financial matters or supplementary benefits from your health insurance provider, aside from health insurance itself. Please contact customer service at 1-888-573-8285 to get help with submitting a report.

Agencies such as the Internal Revenue Service (IRS) or the Health Insurance Marketplace may correspond with you via mail, requesting that you contact them. However, they will never ask you to wire money or provide credit card or banking information over the phone for payment purposes. Please contact customer service at 1-888-573-8285 to get help with submitting a report.

If you suspect you have been a victim of such fraudulent activity, it is crucial to obtain the agent’s name and National Producer Number (NPN) and report the incident immediately. Being a victim of such activities may result in tax penalties, cancelled plans and may prevent you from receiving coverage in the future. Please contact customer service at 1-888-573-8285 to get help with submitting a report.